Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by KernelPanic
Rated 2 out of 5
by KernelPanic, 5 years agoI like NordVPN as a service but this addon is pretty buggy. Often times it leaves the connection enabled but signs out your user in the extension leaving you in a limbo state that does not necessarily allow you to sign out especially if the VPN server is having issues. I've had to uninstall this extension and re-install multiple times as a workaround. There has to be a way to "force disconnect" on the VPN when you're not signed in and you guys really need to make the random sign-outs not happen anymore because this is ridiculous.
Developer response
posted 5 years agoHello. We're sorry to hear about this issue. Please make sure to check if you don't have any other extensions installed that might interfere with the NordVPN extension or if the issue persists please fully re-install your browser. In case it does regardless, please contact our support team at support.nord-help.net for assistance. - A.V.
2,621 reviews
- Rated 1 out of 5by Soup, 11 days ago
- Rated 5 out of 5by OlTkor, 14 days ago
- Rated 4 out of 5by geh420207, 20 days ago
Developer response
posted 18 days agoЗдравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Rated 1 out of 5by Tuta, 24 days agoIf you are not logged in, the extension keeps asking for the login and password, blocking me from using the browser. This will be reported to Mozilla too. It's insanely amateur.
Developer response
posted 24 days agoHello. We're very sorry about the experience! Could you reach out to our team at support.nordvpn.com about this issue? We'd be happy to help you resolve it. -N.F. - Rated 5 out of 5by striker, a month ago
- Rated 4 out of 5by Firefox user 18167785, a month ago
- Rated 5 out of 5by cubigiabinh, a month agoVPN is fast; Ad-blocker is good; but they can't justify the price. Nevertheless, the overall product is great. It's just it'd be better if it was cheaper.
Developer response
posted a month agoHello. We appreciate your feedback! It will be transferred to our team. -L.L. - Rated 1 out of 5by Brahvim, a month ago
Developer response
posted a month agoHi there! We’re glad to hear everything went smoothly and that you’re enjoying the service. Thanks for sharing your experience! -P.B.- Rated 5 out of 5by lipesc, 2 months ago
- Rated 5 out of 5by Firefox user 13197816, 2 months agoYou can never have too much security while browsing the web.
Developer response
posted 2 months agoHello and thank you for your review! We absolutely agree, staying secure online is always worth the extra layer. -Neo - Rated 1 out of 5by T30752, 2 months agoCan't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/
Works fine on my phone.Developer response
posted 2 months agoHello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at [email protected] for assistance. -E.G. - Rated 1 out of 5by Firefox user 19218143, 2 months ago
- Rated 4 out of 5by Firefox user 19202867, 2 months ago
- Rated 5 out of 5by FeFDBi, 2 months ago
- Rated 1 out of 5by centurion 2000, 2 months ago
- Rated 5 out of 5by duckpond34, 2 months ago
- Rated 1 out of 5by ModiMagic, 2 months ago
- Rated 5 out of 5by Firefox user 17999287, 2 months ago
- Rated 5 out of 5by José Adriano Santos Santana, 2 months ago
Developer response
posted 2 months agoЗдравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу [email protected]? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.