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Reviews for 1Password: Password Manager

1Password: Password Manager by 1Password

3.8 Stars out of 5
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1,026
4
180
3
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Review by MusicMan
by MusicMan, 6 years ago
1Password is the best software of it's kind; perhaps it should be considered life-essential. But excluding 1Password 6 customers from being able to use the new extensions is a true disappointment. Heavily investing in the Family iOS and desktop versions in 2013, it's understandable that ongoing development cannot be funded exclusively by new customers, but eliminating the previous extension version without giving users the opportunity to pay for it... again a disappointment. It is likely I'll upgrade to 7, but the change to having my data reside on their servers is of concern - having been president of a technology company I will share that (in general) having the data stored (even in an encrypted format) does hold much higher risk than encryption options used with 6 and earlier. The only online storage we've identified as the safest is pCloud (I'm not a former employee). I'll be checking out specs shortly.

Developer response

posted 5 years ago
Hey MusicMan,

I think you might have missed some very important points of information here that will make you very happy:

- This extension does not work with the 1Password desktop app and does not access local vaults on your computer, but instead it reads and writes data to our cloud service where our users vaults are stored securely. This extension works completely differently than the good old companion extension that you are used to, but that is not to push on or force users to move to our membership service at all.

- You can still download and install the companion extension which will still work with your 1Password 6 and Firefox, no membership required. You can find it here: https://1password.com/browsers/
If you do decide to join our membership service, you do not have to store your data on our servers. You most definitely can keep working with local vaults, but then again - you won’t be able to work with 1Password X.

- We still sell standalone licenses for 1Password 7, for customers who don’t want or need the membership service and its bundle of features and benefits, though I highly recommend you sign up for the 30 days free trial and check it out for yourself before making a decision.

Feel free to email us at [email protected] for more info.
1,757 reviews
  • by Nico, 6 days ago
    The fact that you have to jump through so many damn hoops JUST to use this thing is needlessly complicated.

    And the fact that you *have* to rely on a stupid secret key, or else you're just straight up locked out of the application is horrendously bad design.

    Enshittification at its finest. AVOID.
  • by Thomas, 11 days ago
    1Password forces me to press the extension button on my browsers toolbar instead of just being able to press the 1Password button embedded in the password field. 1Password UI hangs over important information in the browser and often covers up the "Show Password" button. The UI is clunky and looks outdated, and frustrating to use. Would not recommend, and have uninstalled the browser extension. I will just use the desktop app.
  • by MonsterMash, 20 days ago
    Been using this software for a few years on all my devices. Very reliable and consistent quality and easy to use even with apps on my phone. With the new browser add-on update, I don't have to click the icon in the toolbar so now it matches how it works in the chrome browser. Small but very appreciated update.
  • by Firefox user 19311864, a month ago
    Seek a better password manager
  • by Andy, a month ago
    The extension does not respect the "Offer to save logins" switch and prompts me on every. dang. page. load. for sites like the AWS console.

    0/10. Super annoying.
  • by Firefox user 13494206, a month ago
    I don't want to enter a password every time I open my browser because I open and close my browser multiple times per day & on more than one PC. If there is some other tweak, let me know & I will try it again. But if not, goodbye. I previously had Dropbox Passwords & I did not have to enter a password every time. But Dropbox Passwords is ending soon & they recommended 1Password, but I lost my mind with constantly having to enter the password!
  • by charminultra, a month ago
    Buggy, laggy. I don't know what else to say. It's a great app but constantly buggy and slow.
  • by Firefox user 19208377, 2 months ago
    No site will load with this extension enabled since the last update, it's been a week.
  • by Rifee, 2 months ago
    stopped opening extension since last update. tried after removing and installing again. no luck
  • by Firefox user 19200715, 2 months ago
    As of 27-Jul it's broken - doesn't work with latest firefox at all. Was great, but now unusable.
  • by Firefox user 19193082, 2 months ago
    Same problem others have reported. It no longer works properly in Firefox. I figured out a work-around: If you click the 1-Password add-on and it doesn't work, then turn it off through Manage Extensions (no need to uninstall). Then close Firefox. Re-open Firefox, and turn the 1-Password add-on back on (through Manage Extensions). Then it will work fine until you restart Firefox again. Hopefully they will get this resolved soon...
  • by Firefox user 18624007, 2 months ago
  • by nanodeath, 2 months ago
    Uses 100% CPU, blocks other extensions from running.
  • by Firefox user 19185874, 2 months ago
  • by Firefox user 15862531, 2 months ago
    The 1Password extension work very well for a year, but about 4 days ago it wouldn't open. I deleted the extension, restarted and reloaded the extension. It worked for 2 days and then again it wouldn't open.
  • by Firefox user 18301841, 2 months ago
  • by Andi Dee, 2 months ago
    Inzwischen funktioniert das Firefox Add-On wieder :-)
  • by Firefox user 12677259, 2 months ago
    Funktioniert nicht mehr unter Firefox
  • by Firefox user 19170033, 2 months ago
  • by Firefox user 18067872, 2 months ago
  • by LLB, 2 months ago
    Was working great, then a few days ago it quit working in Firefox.
  • by Firefox user 19149905, 2 months ago
  • by Firefox user 19080746, 2 months ago
    This app is terrible. The support sucks and trying to get anyone to address my billing issues has been impossible. I signed up and could never get it to work. I signed up with a different email and somehow they linked the two and now they have locked the first one that we could never make work and so that locked the second one too, which we paid for. Now we are locked out. TERRIBLE SUPPORT. Don't use it way to complicated to make work and support.
  • by Stewart, 2 months ago
    Adding to similar feedback from other users. Since a recent update, this extension no longer works in Firefox. I have tried removing and reinstalling the extension, etc. Nothing happens when you click on the extension, and no autofill of passwords on websites either. It is useless now (whereas it was almost perfect before) As this feature is an essential element of the membership we are paying for, this clearly needs to be fixed.
  • by Firefox user 14035943, 2 months ago
    1Password Firefox extension was updated July 15, 2025. The 1Password Firefox extension now no longer works. Clicking on the 1Password icon in the Firefox toolbar does NOTHING.